XPT Software AustraliaMelbourne, Victoria, Australia
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XPT Software Australia Melbourne, Victoria, Australia
1 week ago
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This is a remote position.
Role & Responsibilities
Management of solution design, in conjunction with the Solution Architects
Provide inputs into RFQ responses/estimates, in conjunction with the Program Manager and Solution Architects within the program.
Provide inputs for amendments to RFQ responses, in conjunction with the Solution Architects and the project teams, based on changes to the associated requirements and assumptions
Manage the overall Architecture and Design on the program in line with Defence expectations
Provide advice on architectural decisions for dissemination with Defence Stakeholders
Provide advice on architectural strategic direction for dissemination with Defence Stakeholders
Manage the maintenance and update of Architectural and Design artefacts including High and Detail Level Designs
Technical Skills : Solution Architecture on Peoplesoft (Payroll & HR)
RequirementsRelationship Management
Handle customer queries / escalations about project/services executions.
Position Infosys as a trusted, easy partner to do business with.
Opportunity Identification & Qualification
Provide analysis and ground intelligence to Engagement Manager/Client Executive regarding opportunities to further support and enhance current services being delivered to Defence.
Engage with the client early and proactively.
Proposal Development, negotiation & closure
Responsible for supporting Engagement Manager/Client Executive in preparing proposals and SoWs for Defence through coordination with different stakeholders and with Infosys business units working on the proposal.
Perform quantitative analysis to demonstrate business value to the client.
Contracting & MSA
Support the Engagement Manager/Client Executive by providing a business-led view on items of contract negotiations to understand Infosys` position on such matters.
Support negotiations for proposals in Defence.
Account Management.
Oversee and direct the activities of the Service Delivery Team.
Ensure proper implementation of management plans and policies in rendering services to Defence.
Follow up with the client to sign SOWs, to release undisputed payments. Minimise revenue leakage for services delivered and enhance client satisfaction.
Work with the Engagement Manager/Client Executive to develop the Account Plan in conjunction with the other stakeholders.
Apply your expert knowledge of Defence contract process and standards, and understand the nuances of contracts and interdependencies to Defence and Infosys business drivers.
Champion continuous improvement programmes, jointly developing strategies and incentives to enhance performance.
Negotiate and resolve contractual issues, including failure to meet contractual obligations
Ensures that lessons learned from reviews are documented and promoted with all stakeholders Customer Prospecting.
Provide support to Engagement Manager/Client Executive in the provision of introductions and account context to help efforts for opening diverse service-lines for increased services footprint.
Travel obligations
Some travel will be required to reflect the geographic dispersion of Defence
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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