The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,079 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 556 |
Houston, TX | 369 |
Philadelphia, PA | 237 |
Seattle, WA | 237 |
Washington, D.C., DC | 235 |
Atlanta, GA | 207 |
Denver, CO | 205 |
San Francisco, CA | 146 |
Sacramento, CA | 140 |
Indianapolis, IN | 139 |
Miami, FL | 138 |
Orlando, FL | 134 |
Boston, MA | 124 |
Detroit, MI | 117 |
Portland, OR | 112 |
Minneapolis, MN | 110 |
Brooklyn, NY | 92 |
Salt Lake City, UT | 90 |
Jacksonville, FL | 89 |
Oakland, CA | 87 |
Pittsburgh, PA | 67 |
Tampa, FL | 63 |
New York City, NY | 59 |
San Jose, CA | 56 |
Reno, NV | 46 |
Tacoma, WA | 46 |
Fort Myers, FL | 40 |
Saint Paul, MN | 39 |
Albuquerque, NM | 37 |
Nashville, TN | 36 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
we have a human as president 🏳🌈 (@DipFreshiest) reported
@SpockResists God my cable modem out here in the boonies is terrible I actually want a big company like Xfinity
💎🔥💎♈️ (@ChilledGrigio) reported
Is Xfinity having outtage issues.... AGAIN?!
Hannah (@fromtexarkana) reported
i didn't catch the name of the xfinity agent i just talked to, but she's the most wonderful customer service staffer i've ever encountered and should be making at least six figures
TJ (@taliacadet) reported
Time to cut the cord, because my Xfinity Bill is $30 higher this month, and I ain’t paying that ****. I haven’t even lived in my house 6 months yet. What introductory rate could’ve possibly been no longer after 4 months? I ain’t switch over the cable/Internet until early Nov.
Jack Dannibale (@JackDannibale) reported
.@comcastbusiness waiting for urgent call to service technician now 3 hours late. Not a great example of @comcastcares Your customer of 10 years with a $40k account ready to go to @verizonfios by end of day
Cypress Shep🐾 (@thesoftestshep) reported
I'm telling this Comcast guy like yo I'll pay the extra for someone to just set the router up because if you send me it in a package it's gonna get stolen.. and then I watch this man **** this poor Prius up right in front of me LOL. My block is insane
Cisco Bhoy (@CiscoBhoy) reported
@Xfinity internet service in Oakland has been down since 1am. 9 hours later still not working?
Cash Fargo Jet Life (@TheCashFargo) reported
How I get a Xfinity bill already lol got damn
Arturo Martinez (@buxdragon48) reported
@CarsonTheKFBfan Going of focus on his truck team and adding back the xfinity series team back with 18, 46 and they same for trucks 18, 46, and 51 the 4 truck shuts down after having huge runs and struggling to found sponsorship
UNDERWORLD HEADHUNCHO💰🏃🏾♂️ (@MilTicket_) reported fromNashville, Tennessee
Xfinity need to pull-up to my partments and get this WiFi **** back right 😡
marcus gurley (@loquaciousnupe) reported
@iAmFlair519 @peaco*ckTV I think it goes further up the ladder. Remember Peaco*ck is owned by NBC Universal who’s owned by Comcast. They would take a lot of heat for promoting unity on one end and allowing the WWE content on the other. Sucks they sold the content to them period.
STREETZ (@streetz_27) reported
@comcastcares I’m so tired of this sorry *** service.. every time it’s down all we get is a sorry thanks for doing business.. I should have free internet for a month.. cant even enjoy my damn off days..
Matt 🎄 (@capfriendlyfire) reported
Just remembered that Comcast only gave 3 months of unlimited bandwidth before realizing that it was far more profitable to charge people working from home or people who had children eLearning for going over their allotted data plans, and honestly **** them for that.
Donna Jonas ☘ 🖖🏻 (@warriorwoman64) reported
it costs more money. And, 3 of them you have to do two-year agreements in order to get that deal. Plus, with Xfinity, you have to pay monthly for their fancy box. I reminded him about DirectTV when we had it before, that it would go out in bad weather. 3/
Al Hood (@albhood) reported
@GlobeChadFinn It’s still amazing to me a company worth the billions it is can’t agree to something that helps their product. I kinda get why they’d have an issue with Comcast but NESN? Geez.
Advertisem*nt
Advertisem*nt
Advertisem*nt