Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48310 and 48314.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,079 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Royal Oak, Southfield, Sterling Heights, Warren, Bloomfield Hills, Lathrup Village, Oak Park, Clinton Township, Berkley, Rochester Hills, Macomb, Troy, Washington, Grosse Pointe Woods and Eastpointe.
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| City | Problem Type | Report Time |
|---|---|---|
 Royal Oak | TV | |
| Southfield | Internet | |
| Sterling Heights | Internet | |
| Warren | Internet | |
| Warren | Internet | |
| Royal Oak | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- Dave Herndon (@NHDaveH) reported fromSterling Heights, Michigan
For those following along today, @Xfinity /@XfinitySupport has done nothing to fix my connectivity issues, internet has been down 5 times today, and everyday for a week straight. They offered to lower my monthly bill, if I sign a new contract. Lol!
- Mark Van Osdol (@markvanosdol) reported fromGrosse Pointe Farms, Michigan
@WorldofIsaac I have Hulu and not being able to get FSD/Bally's really sucks, but I'm not going to pay an extra $100/mo. to get that one channel either. Also, from what I've read about Sinclair, they may pull Bally's from Xfinity and offer as a streaming service at an exorbitant rate.
- M. Steven Hubbs (@Swoosh1065) reported fromTroy, Michigan
@JocelynBenson And ur Motor vehicle SOS branch .U might as hire a 4 the world country to run that customer service dept like Comcast does
- Ali 👁️⃤ (@illumenali) reported fromRochester Hills, Michigan
I'm just trying to be a good business scholar and I can't do that because this storm knocked out my power and the WiFi has yet to reconnect and it's not showing up as an Xfinity outage. Kinda need to finish my homework.
- Mike McClure (@mikekmcclure) reported fromClawson, Michigan
I can not express how much I hate @Xfinity automated service. Must be the most unhelpful AI on the planet. Can I have a human please!
- Kevin Hustek (@kevinhustek) reported fromChesterfield, Michigan
@Xfinity @XfinitySupport five months and four service tickets later and we still don’t have our service line buried. What’s it going to take to get this work done? Unbelievable.
- Dr. Ken Mitton (@kpmitton) reported fromSterling Heights, Michigan
@comcast So you are all supportive of network neutrality then. Obviously you have no need to throttle teer customers?
- Tonya (@Tonya057750625) reported fromFraser, Michigan
@pulte Omg!! Bless u, I just got all caught up on rent, get home yesterday note rent changed recertification please pay $-75 , went up for the next year, DTE- $310, Consumers- gas-$400, xfinity- been using antenna still charging me $720- my car insurance lapsed -3 have broke down cars
- Dave Herndon (@NHDaveH) reported fromSterling Heights, Michigan
Anyone have suggestions for internet that isn’t @Xfinity? I’ve had at least one outage a week for the last 6 weeks. I need more dependability than that.
- prince$$ (@sisialexandria) reported fromLathrup Village, Michigan
Okay I need to return my xfinity **** now. It’s been in my trunk for months.
- Barbara Hanley (@HanleyBarbara) reported fromTroy, Michigan
@XfinitySupport need to discuss my recent bill. $100 to have someone come & fix something that was Comcast fault????
- Willi H2O (@Willi_H2O) reported fromWarren, Michigan
.@Comcast modems are horrible#Comcast equip fails too oftenNow I have to drop it offExchange, reconnect on my dimemy time, my inconvenience.$60 a month is steep - for internetWithout good service communication
- Bunk Mooreland (@Moeses_) reported fromRoseville, Michigan
@comcast my internet keeps going out y’all canceled. Don’t know what the issue is, doesn’t matter. Service been horrible the last 4 months
- ShoppingTutor (@shoppingtutor) reported fromAuburn Hills, Michigan
@Xfinity Your automated system sucks! Where is the “other” option?! So you get kicked out of the automated system to restart the modem? It’s not a connection issue! WTF! #notawardwinningservice
- A Fed-up American (@AFedupAmerican1) reported fromClinton Township, Michigan
@Xfinity Our cable, internet & phone service has been out for 6 hours. There is no way to get accurate status or a projection of when service might be back on. @Xfinity is so automated they won’t talk with you anymore.
- Jojo’s Still Bizarre Adventure🎡 (@LLCoolJoeyJ) reported fromSouthfield, Michigan
Xfinity always has an outage smh.
- Daryl Savage (@daryls79) reported fromClinton Township, Michigan
Hey @Xfinity @XfinitySupport remember when my call got escalated and your rep was gonna call me back at 6:30 on Wednesday to see if my service was better, but clearly forgot and my service still doesn't work.
- Willi H2O (@Willi_H2O) reported fromWarren, Michigan
@nixcaden200 Negatory there.Owned a computer since 1986, built them, fixed them, programmed them.#Comcast Sucks ***
- iammarcjones (@iammarcjones) reported fromCity of Saint Clair Shores, Michigan
@Verizon @VZWSupport thank god that my personal phone is xfinity mobile, because the support of lack thereof from @VZWSupport is top notch at this point
- Steve Schneider (@SM1_Schneider) reported fromRoseville, Michigan
@comcast why are your commercials so horrible?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Radjin’s Community (@RadjinC) reported
Comcast is having issues today. Between 0200-0400 we had no net. It’s back and running smoothly now.
- Brian (@Clichedmold0) reported
Another disconnect. Great network #Comcast
- Riss Rasta (@rissRASTAA) reported
@comcast is a piece of **** !!! I hate this company and y’all don’t wanna refund my money back I’m livid and will be contacting corporate
- midwestbizguy (@midwestbizguy) reported
.@Xfinity currently on the fifth multi-hour internet and cable outage in the last four days. I have work to do and I've had to use my Verizon hotspot at my cost. Please tell me why I bother with your service?
- Rita Wolf (@Ritzolf) reported
@comcastcares How do I DM you on Twitter, sorry never have done this.
- paddy 🦅 (@PhilaPaddy) reported fromPhiladelphia, Pennsylvania
@marnaught13 @Xfinity Yeah I just confirmed there was an outage. Won’t be fixed until 2pm 😭
- Lydia Voorhees (@elleslid) reported
@Xfinity Signal stability issues.
- Vicktoria Tacos 🍑💨☠ Fart Of The Day (@VicktoriaTacos) reported
@comcastcares I have sent a DM with my issue and question.
- Karl Bode (@KarlBode) reported
@freepress "Between 2016 & 2020 the average price paid by a Comcast customer for residential internet service increased 15.9%, more than double the rate of inflation of all goods and services during that four year period."mmmm yes the magic of mindless deregulation and consolidation
- Chapo Streamz (@ChapoStreamz) reported
FOR COMCAST USERS HAVING ISSUES using APPS AND YOU USING THEIR EQUIP . you have to log into you acct find modem on your phone or pc look for where it says wifi then security or advanced security and there should be a tab to turn it off it is on by default this may help you.
